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Request Price14-Day Return Policy
Items can be returned within 14 days from the delivery date.
Conditions:
• Product must be unused
• Original packaging required
• Proof of purchase required
Shipping information
Standard Delivery
• Orders are usually delivered within 2+ days depending on location.
Pre-Order Items
• Some products may be available for pre-order.
• Estimated delivery time is 2 weeks to 3 months depending on supplier availability.
Pickup
• Pickup may be available at selected Win Store locations.
For full delivery terms and service coverage, please visit our Help Center.
Returns & warranty
Return Policy
• Items can be returned within 14 days from the delivery date.
• Products must be unused and in original packaging.
• Proof of purchase (order confirmation or invoice) is required.
Warranty
• Warranty coverage may vary depending on the manufacturer or supplier.
• If a product includes manufacturer warranty, claims must follow supplier terms.
For detailed return conditions and warranty procedures, please visit our Help Center.